10 years guarantee for all racktime carriers
All racktime carriers are manufactured of a particularly strong light metal allow, and are tested according to ISO 11243:2016 – and beyond. Therefore we are happy to give you ten years guarantee on all our system carriers. Please provide proof of purchase if you want to claim guarantee. For racktime bags, baskets and integrated rear lights we give a guarantee of two years from the date of purchase.
In case you have any reclamation please contact your dealer at your point of purchase. The dealer will process reclamations and will contact our customer service.